Operations Analyst

Needham, Massachusetts, United States | Operations | Full-time | COVID-19 remote

Apply by: No close date

Position Overview

As a Marketing Operator, you will join our high performing Operations team led by a co-founder and General Manager. This expanding team embraces Operational technology and partners with other teams to develop automation for our digital marketing business. You will be trained on our technology platform and operational processes during your first 1-3 months in the role. This team is currently remote but will move to a hybrid schedule later in 2021.

 On a daily basis, your focus is on the hands-on management of digital marketing campaigns. You will collaborate with the network management team to ensure that existing operations are running superbly. If you love solving issues, you will enjoy monitoring operations to identify any obstacles and take steps to fully resolve.

 Success in this role is based on time management, accuracy, flexibility, and efficient operations. Along the way, the development of measurement protocols and standards on campaign performance are key. Identifying and implementing measurable improvements will be your area to shine. In addition, your keen oversight will ensure that campaigns are configured and closely reviewed prior to delivery with a focus on improving metrics. 


  • Onboarding, scheduling, testing, and performance monitoring with manual and automated processes
  • Monitoring digital marketing capacity
  • Responding to and resolving operational alerts
  • Utilization of technology and automation for efficient operations
  • Frequent collaboration with Engineering, Network Management, and Analytics teams


  • 2+ years of experience in operations or similar function
  • Ability to be highly productive in a start-up environment
  • Bachelor’s degree in related field or equivalent experience
  • Proficient in Google Sheets or Excel
  • Proficient in G Suite
  • HTML, CSS a plus
  • Ability to work outside of business hours as required

 About Us

Encortex is a data intelligence agency based in Boston. We leverage cutting-edge quantitative analysis to help blue-chip firms improve how they collect, protect, and monetize data. Our team is a small, ambitious, and diverse group of analysts, data engineers, software engineers, and digital marketers. The Encortex team thrives on transparent communication and seriously powerful analytics. At Encortex, you will benefit from interacting with a small team of super interesting people. You will learn how to solve problems in a community of problem solvers. We appreciate the value of failing fast, transparent and honest communication, and working together as a team.

 About You

You are a curious individual who adapts to new environments and is comfortable with change. You believe in iterative progress, failing fast, and working through issues - alone and with others - until they are complete solved. You expect to contribute to your team's success, but also to the larger Encortex community. You appreciate and reflect our core values of Precision, Curiosity, Honesty, Responsibility, Fun & Respect. 


Medical, Dental, Vision

Generous PTO and paid holidays

401(k) with company contribution

Health & Wellness stipends and much more!

Encortex, LLC is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.